Products purchased on the website are normally sent to the customer within 4 working days from the order date. For shipments within EU delivery time is normally 2-4 days. Shipment to other European countries and Russia may take 4-6 days. For interactional shipments outside Europe delivery times vary depending on the State, average is 8 working days. It is possible to order Express service. We work with the following curriers: Posleitaliane, DHL Express, UPS, TNT Italy, FedEx. If you a european buyer and order for more than euro 200 the delivery is free of charge. If you are an international buyer from outside Europe and ordering for more than euro 300 the delivery is free of charge.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition, is damaged or missing parts for reasons not due to our error is not eligible for a return.
If 14 days have gone by since you received the delivery, unfortunately we can’t offer you a refund or exchange.
To complete your return, we require a proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 working days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Mia Alessandra Jewelry, Via canova 59, 65124 Pescara, Italy.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
To return your product, you should mail your product to: Mia Alessandra Jewelry, Via canova 59, 65124 Pescara, Italy.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over EUR75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Slim the neckline whilst embracing a look of jewellery design excellence, with black and white coming together in perfect harmony. Onyx beads frame the look, with white ‘Mallorca’ pearls providing delicacy and balance.
For once, it is the miniature that dominates with an equal distribution of petite natural grey freshwater pearls adding a much admired daintiness. The look is completed courtesy of a beaded charm circled drop with ‘Rocca’ crystal.
#crystalRocca #pearlsMallorca #silver #onyx #luxury Length of the necklace is 64 cm.